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How megaprize Handles Your Personal Information

Your account data stays with us — we collect only what we need to run your account, process payments through PayPal, Venmo, or Play+, and keep your information secure.

No data sold to third partiesPayPal, Venmo, Play+ transaction privacyAccount-level data access on requestUS-based account protections apply
megaprize How megaprize Handles Your Personal Information
PRIVACY CONTACT

Reach Us About Your Data

If you need to request a copy of your data, ask us to delete an account, or report a concern about how your information is being handled, our support team can walk you through each step. Email is the most direct path for privacy-specific requests, and live chat handles general account questions. We aim to respond to all data-related requests within the window required by applicable state law.

Email Support Send privacy requests or data-access questions to our support email. Include your account username so we can locate your records quickly.
Live Chat Live chat handles account-level questions in real time. For formal data requests, email is the right channel — chat agents will point you there.
Account Settings Some data preferences — like marketing emails and cookie consent — can be adjusted directly inside your account settings without contacting support.
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We apply encryption across account sessions and payment connections so that data moving between your device and our servers is not exposed in transit. Cookie settings, retention periods, and your right to request changes are each handled through specific processes — not a single catch-all policy that shifts responsibility onto you.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to see how pages load. You can manage cookie preferences in your browser or through the consent panel when you first arrive.

Account Security

Login events are logged by device and IP. If we detect a login from an unfamiliar location, we may prompt an additional verification step before your session continues.

Data Retention

We hold your account data for as long as your account is open, plus any period required under applicable state law. Once that window closes, records are deleted from active systems.

Your Right to Request Changes

You can ask us to correct inaccurate data, export a copy of what we hold, or close your account and trigger deletion. Email support with your account username to start that process.

Common Questions About Your Privacy at megaprize

These are the questions we hear most often about data, account privacy, and your rights as someone who has an account with us. If your question isn't here, email support directly.

We collect your name, email, date of birth, and the payment method you connect — PayPal, Venmo, or Play+. We also log device type and IP address automatically when you log in.

We do not sell your data. We share only what is required to process a payment through PayPal, Venmo, or Play+, or what state law requires us to report. No advertising data sharing occurs.

Email our support team with your account username and a data-access request. We will respond within the timeframe required under applicable state law and send your records securely.

Yes. Contact support by email, request account closure and data deletion, and we will process it once any pending transactions are settled. Retention laws may require us to keep certain records for a fixed period.

Your full PayPal or Venmo credentials are never stored on our servers. Only transaction references and amounts pass between systems. Play+ card numbers are tokenized and not held in plain text.

We use session cookies to keep your login active and analytics cookies to monitor page performance. You can adjust cookie preferences through your browser settings or the consent panel on first visit.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.